Last updated: October 30, 2025

This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service. It also outlines your privacy rights and how the law protects you.

By using our Service, you agree to the collection and use of your personal information in accordance with this Privacy Policy. We use your personal data to operate and improve the Service.

Interpretation and Definitions

Interpretation
Words with an initial capital letter have specific meanings as defined below. The same definitions apply regardless of whether they appear in singular or plural form.

Definitions
For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our Service or parts of it.
  • Company (referred to as “the Company”, “We”, “Us”, or “Our”) refers to CMED Healthcare Solutions.
  • Cookies are small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history and other information.
  • Country refers to Greece.
  • Device means any device that can access the Service, such as a computer, smartphone, or tablet.
  • Personal Data means any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals engaged by the Company to facilitate the Service, provide the Service on our behalf, perform Service-related functions, or assist in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to CMED Healthcare Solutions, accessible at www.cmed.gr.
  • You means the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual accesses or uses the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Email address
  • Full name
  • Usage Data

Usage Data
Usage Data is collected automatically when using the Service. This may include information such as your device’s IP address, browser type and version, pages visited, time and date of your visit, time spent on pages, unique device identifiers, and other diagnostic data.

When you access the Service via a mobile device, we may automatically collect additional information such as your mobile device type, unique device ID, IP address, operating system, mobile browser type, and other diagnostic data.

We may also collect information sent by your browser each time you visit our Service.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity on our Service and store certain information. The technologies used include beacons, tags, and scripts to gather data, improve functionality, and analyze usage patterns.

You can configure your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you choose not to accept Cookies, some parts of our Service may not function properly.

We use both Session and Persistent Cookies for the following purposes:

  • Essential / Necessary Cookies – These Cookies are required to provide you with the services available through the Website and to enable you to use its features, such as authentication and security.
  • Cookie Policy / Notice Acceptance Cookies – These Cookies identify whether users have accepted the use of Cookies on the Website.
  • Functionality Cookies – These Cookies allow us to remember your preferences (such as login details or language) to provide you with a more personalized experience.

For more details, please visit our Cookie Policy section.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring usage.
  • To manage your Account as a registered user.
  • To perform a contract, including processing purchases of products or services.
  • To contact you via email, phone, SMS, or push notifications regarding updates, security alerts, or other Service-related communications.
  • To provide marketing and promotional information, such as offers and updates about similar goods or services, unless you opt out.
  • To manage your requests and respond to inquiries.
  • For business transfers, such as mergers, acquisitions, or asset sales.
  • For data analysis and service improvement, including evaluating campaign performance and user experience.

We may share your personal information in the following cases:

  • With Service Providers who help operate or analyze our Service.
  • With Affiliates, requiring them to respect this Privacy Policy.
  • With Business Partners to offer joint products or promotions.
  • With your consent, for any other purpose.

Retention of Your Personal Data

We will retain your Personal Data only as long as necessary for the purposes described in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce agreements.
Usage Data is generally retained for a shorter period unless needed to improve security or functionality, or when legally required.

Transfer of Your Personal Data

Your information may be processed outside your country of residence, including in locations where data protection laws differ from those of your jurisdiction.
By submitting your information, you consent to such transfers.
We take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.

Deletion of Your Personal Data

You have the right to request deletion of your personal information collected by us.
In some cases, we may retain certain data as required by law or for legitimate business purposes.

Disclosure of Your Personal Data

  • Business Transactions: If the Company is involved in a merger, acquisition, or asset sale, your data may be transferred.
  • Law Enforcement: We may disclose your data if required by law or in response to valid governmental requests.
  • Legal Obligations: We may disclose data to protect the rights, property, or safety of the Company, users, or the public, or to prevent fraud and legal liability.

Security of Your Personal Data

We take data security seriously, but please note that no electronic storage or transmission method is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Children’s Privacy

Our Service is not directed to anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided personal data, please contact us so we can remove it.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those websites. We encourage you to review the Privacy Policy of every site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.
We may also notify you via email or prominent notice on our Service before major changes take effect.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
info@cmed.gr